Digital Analytics & Measurement
When you don't trust the tracking, aren't sure whether you're measuring the right things or need to rebuild the foundations properly.
Digital analytics & measurement →I help organisations work out what their data is really telling them, what they can trust and what they should do next.
From measurement and analytics through to insight, experimentation and CRO, the aim is simple: better evidence for better decisions.
You've got dashboards. Reports. KPIs. GA4. Probably more numbers than anyone has time to look at.
The difficult bit is knowing which numbers matter, whether you can trust them and what you should actually do next.
That's the bit I help with.
Once that's clear, we can work backwards to the evidence you need, how to get it and how much confidence to place in it.
You might need to fix the measurement, understand what the data is telling you or test whether an idea actually works. Often, it's a combination of all three.
When you don't trust the tracking, aren't sure whether you're measuring the right things or need to rebuild the foundations properly.
Digital analytics & measurement →When you've got plenty of data and reporting, but not enough clarity about what it means or what somebody should do because of it.
Analytics, insight & reporting →When there are plenty of ideas about what might improve performance but not enough evidence to know which of them actually do.
Experimentation & CRO →Measurement Trust is my approach to answering a deceptively simple question: is your measurement reliable enough to use as evidence? Because a dashboard looking convincing isn't the same thing as the numbers being right.
The free Measurement Trust Check will help you identify where confidence is justified and where it might be worth looking again.
Take the Measurement Trust Check →From global brands and major public-sector organisations to fast-moving digital businesses.
I've spent more than 19 years working across analytics, experimentation and digital performance. When we work together, I'm the person doing the thinking, challenging the assumptions and getting into the detail with your team.
Years spent across different organisations, teams and problems means we don't have to start every conversation from zero.
There isn't a preferred platform or partner waiting at the end of the recommendation.
Sometimes the most useful answer starts by questioning whether we're solving the right problem in the first place.
Good consultancy should leave you more capable, not more dependent on the consultant.
Some of the lessons from nearly two decades in analytics and experimentation have also found their way onto conference stages, podcasts and webinars.
I created the S.P.I.D.E.R. Framework as a practical way to check whether AI-assisted work is ready to use: Sourced, Private, Inclusive, Disclosed, Evaluated and Reversible.
Explore S.P.I.D.E.R. →Evidence in practice
A selection of anonymised engagements, from improving a complex application journey to building an international experimentation programme.
Commercial impact
How introducing prioritisation, governance and experimental discipline helped turn fragmented activity into a commercially accountable programme.
Read the case study →Online application optimisation
How behavioural evidence informed a clearer multi-step credit application. The business outcome was assessed after rollout.
Read the case study →Ways to start
Start with a defined Analytics, Behaviour or Conversion review, or agree a project, consultancy day rate or retainer around the problem you need solved.
From £3,000: full analytics audit and implementation. Scope and deliverables are agreed before work starts.
Free · Measurement Trust Check: 10 questions in around 3–5 minutes for teams who want to challenge the evidence behind their analytics. Covers tracking, KPIs, documentation and QA, with an emailed result and a suggested next step. Based on your answers; it does not independently test your setup.
£19 · Measurement Gap Scorecard: Identify the biggest gaps in your analytics measurement, understand where confidence is weakest, and get a prioritised plan for what to address first.
£99 · Measurement Foundations Kit: Take the next step after the Gap Scorecard and start building your own KPI framework. Align measures and KPIs with your goals and objectives using templates, guides to completion and an interactive walkthrough.
For scoped consultancy: measurement and KPI review, event and parameter validation, conversion QA, prioritised gaps and remediation recommendations. The precise audit deliverables are agreed before commissioning.
From £3,000: Identify barriers, hesitation and unmet expectations using available funnel evidence, behavioural tools, voice-of-customer material and journey context.
Prioritised backlog: Ideas to test, research or implement, prioritised using the evidence from the investigation.
Two fully scoped experiments: Two experiment ideas developed into clear scopes for the next stage of delivery.
The pages, journeys, research depth and final fee are agreed before work starts.
From £4,000: Establish or strengthen your experimentation process and take two experiments through planning, build and launch.
Experimentation process: A full audit of your existing process, or implementation of an experimentation process.
Analytics tool: Setup or audit of your analytics tool to support the programme.
Two experiments: Planning, building and launching two experiments.
The scope, deliverables and final fee are agreed before work starts.
Discuss the Conversion product →
Free starting point: Try the Landing Page Optimisation Diagnostic →
Recommendations and speaking
“He applied his method to our existing CRO processes to probe for opportunities and test with rigour. A strong communicator and great front man for any CRO operation.”
Chris Rymer · Senior UI Developer · LinkedIn recommendation (May 2023)
Conference speaker
My official speaker profile includes a session on responsible AI: “With great power comes great responsibility”.
Evidence behind the headline
£500m+ annualised experimental value combines estimated annual commercial uplifts from measured experiments across engagements. It is a projection, with possible overlap and performance decay, rather than realised revenue.
Recognition: Best Digital Consultancy, Leeds, Northern Enterprise Awards 2025 and 2026.
You don't need to know which service it fits into. Bring the problem. We'll start there.
